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Order Flow

End-to-end flow for order processing across the Subscribed platform — from a customer adding a product to cart through to fulfilment and notification.

Order Flow

Notes

  • Subscription products result in both an Order and a Subscription being created as separate wp_posts records.
  • Payment callbacks are handled server-side by the Callback Handler. The customer is simultaneously redirected to a Thank You (or failure) page on the front end.
  • Bulk order completion is handled asynchronously when multiple orders are grouped together for production.
  • Klaviyo receives events on both successful completion and payment failure.
  • Business Central receives the completed order for accounting/ERP processing.
  • DAO label creation is triggered by production completing the physical order.