Operations¶
Processes and playbooks for when things go wrong. These documents are meant to be actionable under pressure — keep them short and decision-oriented.
| Document | When to use |
|---|---|
| Incident Response | Something is broken in production right now |
| IT Contingency Plan | A critical system or service is unavailable for an extended period |
| Disaster Recovery | Data loss, server failure, or catastrophic outage |